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Genie - Using the LED Codes



 
Genie Garage Door Opener STB Troubleshooting

Genie Garage Door Opener Safety Beam KitPlease use the following guide to diagonose problems with an LED Diagnostic Code on Intellicode-equipped Genie garage door opener. 
If you are still experiencing problems, please call Customer Service at:

1-(800) 849-3998 (818-725-7125)


Genie Garage Door Opener STB LED Status Light Genie Garage Door Opener System Status Indicator Light

Transmitter
Genie Infrared Safety Beam RED LED

Receiver
alt="Genie Infrared Safety Beam GREEN LED"

Operating Condition

On
(Constant)

On
(Constant)

  • Normal operation

Off

Off

  • Motor head not powered
  • Wiring from motor head defective

Off

On
(Constant)

  • Wiring to STB transmitter missing or defective

2 Flashes, Pause
(Repeat)

On
(Constant)

  • Infrared beam not aligned
  • Infrared beam obstructed
  • STB receiver defective

2 Flashes, Pause
(Repeat)

Off

  • Wiring to STB receiver missing or defective
  • STB receiver defective

3 Flashes, Pause
(Repeat)

On
(Constant)

  • STB receiver interference

4 Flashes, Pause
(Repeat)

On
(Constant)

  • STB transmitter not sending pulses



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